Frequently Asked Questions

Get answers to common questions about Locs Retwist + Shampoo.

Most clients return every four to eight weeks. Frequency depends on hair texture, new growth rate, and preferred neatness. Tighter styles and faster growth need more frequent retwists; looser, mature locs can extend time between appointments.

No. When done correctly retwisting and shampooing maintain loc integrity. Over-manipulation or excessively tight retwists can cause thinning, so our stylists use gentle techniques and appropriate tension to protect your locs’ thickness and long-term health.

Yes. Partial retwists are available. We can focus on roots in specific sections, edges, or problem areas. Discuss your goals during consultation and we’ll customize the service to refresh only the areas you prefer while minimizing manipulation elsewhere.

We use salon-grade clarifying and residue-free shampoos, moisturizing conditioners, and lightweight natural oils or creams for sealing. Products are chosen for loc-friendly cleansing, hydration, and scalp care; let us know sensitivities and we’ll select suitable options.

Typical appointments last 60 to 120 minutes depending on fullness, whether full or partial retwist, and styling choices. Shorter sessions for small sections or touch-ups; plan for extra time if deep conditioning, complex styling, or detangling are needed.

Avoid heavy manipulation for two weeks: sleep with a satin scarf, apply light moisturizing spray, and avoid tight styles. Wash gently as advised, and return for maintenance appointments to preserve neatness and prevent buildup.