Frequently Asked Questions

Get answers to common questions about Relaxer.

We assess hair history, texture, and current condition during consultation. Relaxers work best on healthy, porous or curly hair; severely damaged or chemically processed hair may require strengthening treatments or alternative services. A patch test and strand test are performed to ensure safety and desired results.

A Relaxer appointment usually lasts 1.5 to 3 hours depending on hair length, density, and previous chemical history. Consultations and strand tests add time. Styling is not included, so additional blow-drying or styling services will increase total appointment length.

When applied by experienced stylists and with proper aftercare, relaxers can be safe. Overprocessing or frequent chemical services without protein and moisture treatments can cause weakening or breakage. We recommend personalized protein/moisture plans and regular trims to maintain hair integrity and prevent long-term damage.

Avoid chemical services and color for at least two weeks and stop using protein treatments 7–10 days prior. Arrive with clean, dry hair free of heavy oils or styling products. Bring a list of recent treatments to your consultation for proper assessment.

Use gentle, sulfate-free shampoos and conditioners, deep condition weekly, and avoid heat for the first 48–72 hours. Schedule regular moisturizing and protein treatments as recommended. Protect hair from chlorine and excessive sun; use wide-tooth combs and low-heat tools to preserve integrity.

Color placement depends on timing: avoid coloring immediately before a relaxer. If you recently colored, inform your stylist—strand tests determine compatibility. Many clients color after waiting at least two weeks post-relaxer. We recommend professional application and a consultation to minimize chemical conflicts and damage.