Frequently Asked Questions

Get answers to common questions about Shampoo and Style.

Appointments typically take 45 to 75 minutes depending on hair length, density, and chosen style complexity. Please allow extra time for treatments, extensive detangling, or add-ons to ensure a relaxed, unrushed experience.

Yes — our stylists are experienced with relaxed, natural, and textured hair. We select appropriate shampoos, detangling methods, and heat settings to protect integrity while achieving your desired finish. You can discuss concerns during consultation.

Humidity and light rain can affect hold, but we use anti-frizz products and finishing sprays to improve longevity. For best results, follow at-home tips and bring a light touch-up product when needed.

No — arrive as you are. We perform a full professional wash during the service. If hair is heavily product-coated or textured, mention it at booking so we can allocate extra time or clarify preparation.

Absolutely — deep conditioning, protein treatments, and scalp therapies are available as upgrades. They enhance moisture, strength, and manageability and can be added during booking or by request if your stylist recommends them.

Frequency depends on hair type and goals: weekly or biweekly for maintained styles, two to six weeks for refreshed blowouts, and longer for low-maintenance natural hair. Ask your stylist for a personalized schedule.